Guesty

Step-by-step guide to connect your Guesty account with GuestReply

How to authenticate the integration

We'll show you how to connect your Guesty account with GuestReply using our private app integration.

Step 1: Access GuestReply Integration Settings

After registering a new account in GuestReply, you'll see a screen to select your PMS. Click on the Guesty option from the list of available integrations, and then click on Link Account.

Step 2: Login to Guesty

You will be redirected to the Guesty login page. Enter your Guesty credentials and confirm access.

Step 3. Connect GuestReply to Guesty

After successful login, you will be redirected to the GuestReply integration page in Guesty Marketplace.

Click Connect.

Step 4. Generate and copy API key

Guesty will generate an API key (integration token). Click the copy icon to copy the token.

Note: The token is valid for 3 hours.

Step 5. Paste the API key in GuestReply

Go back to your GuestReply account. Paste the copied API key into the connection field and click Connect.

Integration Complete! Once you click Connect, GuestReply will start to automatically import and sync your listings and conversations from your Guesty account.

What Data Does GuestReply Access?

Data we read from your PMS account:

• Account listings

• Account bookings

• Account conversations

• Account availability

Data we write to your PMS account:

• We only write new host messages. We do not adjust bookings or listing data.

• We set up webhooks to receive real-time notifications when new messages arrive or new bookings are made. This allows GuestReply to respond to your guests instantly without delays.

Next steps

After connecting your Guesty account:

1. Configure sync settings in your GuestReply dashboard.

2. Test the integration with a sample booking.

3. Set up automated responses for your guests.