Step-by-step guide to connect your Guesty account with GuestReply
How to authenticate the integration
We'll show you how to connect your Guesty account with GuestReply using our private app integration.
Step 1: Access GuestReply Integration Settings
After registering a new account in GuestReply, you'll see a screen to select your PMS. Click on the Guesty option from the list of available integrations, and then click on Link Account.
Step 2: Login to Guesty
You will be redirected to the Guesty login page. Enter your Guesty credentials and confirm access.
Step 3. Connect GuestReply to Guesty
After successful login, you will be redirected to the GuestReply integration page in Guesty Marketplace.
Click Connect.
Step 4. Generate and copy API key
Guesty will generate an API key (integration token).
Click the copy icon to copy the token.
Note: The token is valid for 3 hours.
Step 5. Paste the API key in GuestReply
Go back to your GuestReply account.
Paste the copied API key into the connection field and click Connect.
Integration Complete! Once you click Connect, GuestReply will start to automatically import and sync your listings and conversations from your Guesty account.
What Data Does GuestReply Access?
Data we read from your PMS account:
Account listings
Account bookings
Account conversations
Account availability
Data we write to your PMS account:
We only write new host messages. We do not adjust bookings or listing data.
We set up webhooks to receive real-time notifications when new messages arrive or new bookings are made. This allows GuestReply to respond to your guests instantly without delays.
Next steps
After connecting your Guesty account:
Configure sync settings in your GuestReply dashboard.
