Host Tools

Step-by-step guide to connect your Host Tools account with GuestReply

How to authenticate the integration

We'll show you how to connect your Host Tools account with GuestReply using our private app integration.

Step 1: Open Settings Page in Host Tools

Navigate to Settings → API & Integrations

Step 2: Locate your Access Token at the top of the page

Click the copy icon to copy the token

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Step 3: Connect to GuestReply

1. In GuestReply, navigate to the PMS integration section during onboarding.

2. Select Host Tools from the PMS dropdown list:

Step 4: Paste your Auth Token into the field

Paste your Auth Token and click Connect.

Grant permissions to complete the integration

Integration Complete! Once you click Allow, GuestReply will start to automatically import and sync your listings and conversations from your Host Tools account.

What Data Does GuestReply Access?

Data we read from your PMS account:

• Account listings

• Account bookings

• Account conversations

• Account availability

Data we write to your PMS account:

• We only write new host messages. We do not adjust bookings or listing data.

• We set up webhooks to receive real-time notifications when new messages arrive or new bookings are made. This allows GuestReply to respond to your guests instantly without delays.

Next Steps

After connecting your Host Tools account:

1. Configure sync settings in your GuestReply dashboard

2. Test the integration with a sample booking

3. Set up automated responses for your guests