Lodgify

Step-by-step guide to connect your Lodgify account with GuestReply

How to authenticate the integration

Step 1: Access Public API in Lodgify

Open your Lodgify account and navigate to Settings -> Public API page.

Navigate to Public API in Lodgify settings

Step 2: Copy Your API Key

On the API Key page, you'll see your personal API key. Copy this key as you'll need it to connect to GuestReply.

Step 3:Connect Lodgify to GuestReply

Switch to the GuestReply app. After registering a new account, select Lodgify from the list of available PMS integrations, and then click on Link Account.

Select Lodgify from the list of available integrations

Step 4: Enter API Key and Connect

Enter the API Key you copied from Lodgify and click the Connect button to link your account.

Enter API Key and connect your Lodgify account

Integration Complete! Once you click Connect, GuestReply will start to automatically import and sync your listings and conversations from your Lodgify account.

What Data Does GuestReply Access?

Data we read from your PMS account:

• Account listings

• Account bookings

• Account conversations

• Account availability

Data we write to your PMS account:

• We only write new host messages. We do not adjust bookings or listing data.

• We set up webhooks to receive real-time notifications when new messages arrive or new bookings are made. This allows GuestReply to respond to your guests instantly without delays.

Next steps

After connecting your Lodgify account:

1. Configure sync settings in your GuestReply dashboard.

2. Test the integration with a sample booking.

3. Set up automated responses for your guests.