Co-pilot Mode

Co-Pilot Mode is a semi-automated approach to guest communication that combines the efficiency of AI with human oversight.

In this mode, the AI generates draft responses for every guest inquiry, which appear in your unified inbox for review. You can edit, approve, or completely rewrite these drafts before sending them to the guest.

How to Enable Co-Pilot Mode

⚡ Note: Co-Pilot Mode is active whenever Autopilot is disabled

Step 1: Navigate to Automation Settings

Go to AI Agent → Automation

Step 2: Disable Autopilot

1. Under Selection of apartments for autopilot, select Disabled

2. Save changes

Step 3: Verify Co-Pilot Mode

1. Navigate to Inbox

2. Select any conversation

3. Check the robot icon (top right corner):

4. 🟠 Orange icon = Co-Pilot Mode is active

   AI generates draft messages for your review.

How to Review AI-Generated Draft Messages

1. Navigate to Inbox

2. Select the conversation you want to review

3. Review the AI-generated draft message

4. Edit the draft if needed, then send the message