Turn AI Agent On/Off

GuestReply AI Agent is your smart assistant that helps respond to guests' inquiries. It generates accurate replies using your booking information and knowledge base.

Enable AI Agent for Your listings

You can activate the AI Agent in two ways:

Option 1: Manual Control

1. Go to AI Agent → Listings

2. Toggle AI Agent On/Off for each listing where you want to use it.

Option 2: Bulk Update

If you prefer to update all listings at once:

1. Go to AI Agent → Listings

2. Click Bulk Update

3. Select Turn AI Agent ON to enable AI for all listings or Turn AI Agent OFF to disable it

Configure AI Agent for New Listings

New listings are automatically imported from your PMS. In the AI Agent Settings, you can decide whether AI should be activated by default whenever a new listing is added.

Available settings:

• Turn on AI Agent automatically — ✅ Recommended for instant AI coverage on all new listings.

• Leave AI Agent off by default — Requires manual activation for each new listing.

Recommendation: Enable automatic activation to ensure your guests receive immediate AI support for every new listing.

Configure AI Agent Auto-Activation Settings