> For the complete documentation index, see [llms.txt](https://help.guestreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.guestreply.ai/readme/user-manual/ai-agent/turn-ai-agent-on-off.md).

# Turn AI Agent On/Off

GuestReply AI Agent is your smart assistant that helps respond to guests' inquiries. It generates accurate replies using your booking information and knowledge base.

### Enable AI Agent for Your listings <a href="#enable-ai-agent-for-your-listings" id="enable-ai-agent-for-your-listings"></a>

You can activate the AI Agent in two ways:

#### Option 1: Manual Control <a href="#option-1-manual-control" id="option-1-manual-control"></a>

1. Go to [AI Agent → Listings](https://app.guestreply.ai/listings)
2. Toggle AI Agent On/Off for each listing where you want to use it.

<figure><img src="/files/tWr8yTJCjJYjpDa2q7Iu" alt=""><figcaption></figcaption></figure>

### Option 2: Bulk Update

If you prefer to update all listings at once:

1. Go to [AI Agent → Listings](https://app.guestreply.ai/listings)
2. Click `Bulk Update`
3. Select `Turn AI Agent ON` to enable AI for all listings or `Turn AI Agent OFF` to disable it

<figure><img src="/files/JyQXMTnJo55LY5BU8IU2" alt=""><figcaption></figcaption></figure>

### Configure AI Agent for New Listings <a href="#configure-ai-agent-for-new-listings" id="configure-ai-agent-for-new-listings"></a>

New listings are automatically imported from your PMS. In the AI Agent Settings, you can decide whether AI should be activated by default whenever a new listing is added.

Available settings:

* Turn on AI Agent automatically — ✅ Recommended for instant AI coverage on all new listings.
* Leave AI Agent off by default — Requires manual activation for each new listing.

{% hint style="info" %}
**Recommendation: Enable automatic activation to ensure your guests receive immediate AI support for every new listing.**
{% endhint %}

![Configure AI Agent Auto-Activation Settings](/files/cbe6ea54bbb401aec4c71570f8f6ecfbf50fe708)


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.guestreply.ai/readme/user-manual/ai-agent/turn-ai-agent-on-off.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
