Keeping your listing details up to date is essential for accurate guest communication. GuestReply automatically imports information from your Property Management System (PMS) and refreshes it every 60 minutes, ensuring your listings always reflect the latest data.
This guide explains how to instantly synchronize your property listings from your PMS to GuestReply.
Manual Sync Options
If you need updates to appear immediately, you can trigger a manual sync at any time using one of the following methods.
Option 1: Sync All Listings
1. Go to Settings → PMS
Click the Sync Now button to synchronize all listings immediately.
Option 2: Sync Individual Listing
Go to Knowledge Base → Listings
Select the listing you want to update
Click Sync from PMS to update the knowledge for the selected listing.
