> For the complete documentation index, see [llms.txt](https://help.guestreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.guestreply.ai/readme/user-manual/settings/notifications.md).

# Notifications

GuestReply provides comprehensive notification settings to keep you informed about important events and ensure you never miss critical guest communications.

### How to Configure Notifications <a href="#how-to-configure-notifications" id="how-to-configure-notifications"></a>

1. Navigate to [Settings → General](https://app.guestreply.ai/settings)
2. Access notification management and `Click here to manage your profile, password, and notifications`

![Access notification management](/files/8fe072247409258cd86f928979ec2db48c91923a)

3. Enter your email address and toggle `Escalation Notifications` to On

![Enable Escalation Notifications](/files/e87ede59d2cfc5d3291c3a884fd910e10c154eb7)

{% hint style="info" %}
Make sure to enable `Email me when AI assistant escalates a conversation` in your notification settings to stay informed about escalated issues.
{% endhint %}


---

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