> For the complete documentation index, see [llms.txt](https://help.guestreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.guestreply.ai/readme/user-manual/upselling/gap-nights.md).
# Gap Nights
Gap Nights Upselling is an automated feature that helps maximize your property occupancy by converting difficult-to-fill short gaps into extended bookings through strategic discount offers.
### How It Works
The system automatically:
* **Scans your calendar** for 1-2 night gaps
* **Identifies potential guests** whose stays could be extended
* **Sends personalized offers** with your configured discounts
* **Tracks performance** and provides ROI insights
### How to Configure Gap Nights Upselling
#### Step 1: Enable Gap Upselling
Turn on the **Gap Nights Upselling** feature to start maximizing your occupancy
#### Step 2: Select Listings
Decide whether to enable this feature for:
* **All apartments** — Apply to your entire portfolio
* **Specific listings** — Choose individual properties that would benefit most from gap filling
#### Step 3: Set Discount Rates
Choose what discount percentage to offer for:
* `1-night gaps` — Discount for single night extensions
* `2-night gaps` — Discount for two-night extensions
#### Step 4: Night Selection
Choose which nights of the week are eligible for extension offers:
* `Allow offers for any night` — All days of the week
* `Weekdays only` — Sunday night – Thursday night
#### Step 5: Configure Timing for Sending Offers
The timing configuration ensures upselling feels natural and guest-focused rather than purely revenue-driven, which ultimately leads to better acceptance rates and guest relationships.
#### Step 5: Select Default Language
Choose which language to use for offers when the system cannot detect the guest's preferred language.
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