> For the complete documentation index, see [llms.txt](https://help.guestreply.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.guestreply.ai/readme/user-manual/knowledge-base/listing-group-knowledge-base.md).
# Listing Group Knowledge Base
**Group Knowledge Base** allows you to create custom groups and assign specific listings to them, then add knowledge information that applies to all listings within that group. This is especially useful for listings in the same building, neighborhood, or with similar amenities.
## **How to Add Group Knowledge**
#### Step 1: Navigate to Listing Groups
Go to [Knowledge Base → Listing Groups](https://app.guestreply.ai/knowledge-base/listing-groups)
#### Step 2: Create a New Group
Click `Create Group` and give it a descriptive name (e.g., "Downtown Building A")
#### Step 3: Add Listings to the Group
1. Click the **gear icon** next to your group name to manage listings
2. Select properties that share common characteristics
#### Step 4: Access the Knowledge Interface
Click on the **group name** to access the knowledge management interface
#### Step 5: Add Group Knowledge
Click **Add Field** to create shared knowledge that will apply to all listings in this group
#### Step 6: Manage Categories
Use categories to organize related knowledge entries and make information easier to find
---
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