Listing Group Knowledge Base

Group Knowledge Base allows you to create custom groups and assign specific listings to them, then add knowledge information that applies to all listings within that group. This is especially useful for listings in the same building, neighborhood, or with similar amenities.

How to Add Group Knowledge

Step 1: Navigate to Listing Groups

Go to Knowledge Base → Listing Groups

Step 2: Create a New Group

Click Create Group and give it a descriptive name (e.g., "Downtown Building A")

Step 3: Add Listings to the Group

1. Click the gear icon next to your group name to manage listings

2. Select properties that share common characteristics

Step 4: Access the Knowledge Interface

Click on the group name to access the knowledge management interface

Step 5: Add Group Knowledge

Click Add Field to create shared knowledge that will apply to all listings in this group

Step 6: Manage Categories

Use categories to organize related knowledge entries and make information easier to find