Listing-Specific Knowledge Base

This level contains unique details for individual listings only. Core listing details are automatically imported from your PMS (address, check in instructions, passwords etc).

Available Management Options:

  • Add additional details - Use the edit button to add property-specific information

  • Set visibility - Choose whether information is public or guest-only

  • Customize knowledge - Add unique features, amenities, or policies for each listing

  • Manual editing - Modify knowledge that applies to each listing one by one

How to Add Listing-Specific Knowledge

Step 1: Navigate to Listings

Go to Knowledge Base → Listings

Step 2: Select a Listing to Edit

Click Edit Icon - Select the edit icon (pencil) next to the listing you want to configure

Step 3: Add Field

Click Add Field to enter listing-specific information

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