Smily

Step-by-step guide to connect your Smily account with GuestReply

How to authenticate the integration

We'll show you how to connect your Smily account with GuestReply using our private app integration.

Step 1: Open Apps Page in Smily

Open your Smily Account and navigate to Apps then scroll down to the end of the page.

Step 2: Add GuestReply Private App

Get the Private App Access Code for GuestReply:

6981-6893-e180-a6ff

Paste the code in the input field and click on Add private app. Adding GuestReply private app in Smily

Add Private App in Smily interface

Step 3: Verify Installation

GuestReply will now be visible in your Apps section.

Apps list showing GuestReply

Step 4: Connect Smily to GuestReply

Now, switch over to GuestReply app. After registering a new account, select Smily (BookingSync) from the list of available PMS integrations, and then click on Link Acccount.

Select Smily from the list of available integartions

Step 5: Grant Permissions

Click Allow to complete the authentication.

Permissions screen for GuestReply integration

Integration Complete! Once you click Allow, GuestReply will start to automatically import and sync your listings and conversations from your Smily account.

What Data Does GuestReply Access?

Data we read from your PMS account:

• Account listings

• Account bookings

• Account conversations

• Account availability

Data we write to your PMS account:

• We only write new host messages. We do not adjust bookings or listing data.

• We set up webhooks to receive real-time notifications when new messages arrive or new bookings are made. This allows GuestReply to respond to your guests instantly without delays.

Next Steps

After connecting your Smily account:

• Configure sync settings in your GuestReply dashboard

• Test the integration with a sample booking

• Set up automated responses for your guests